Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we gather various types of information to offer you tailored learning experiences and to improve our services.

Personal Information

We obtain information you provide directly when you create an account or reach out to us. This includes your name, email address, phone number, and any messages you send via our contact forms. When you enroll in our drawing courses, we also collect details about your artistic background and learning objectives.

Usage Data

We automatically collect information about how you use our website and learning platform. This includes pages visited, time spent in different sections, completed drawing exercises, and technical details like your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze site performance. You can adjust cookie settings via your browser preferences.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for delivering relevant content

How We Use Your Information

Your personal information helps us provide high-quality educational content and keep our drawing platform running smoothly. We are committed to using your data responsibly and solely for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective paths for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, send important course updates, and provide technical support when needed. We may also send occasional newsletters about new drawing techniques, featured artwork, or platform improvements if you have opted in to our communications.

Platform Improvement

Usage data helps us identify which drawing exercises are most beneficial, spot areas where learners struggle, and develop new content that addresses common challenges. This analysis is performed in aggregate to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We enforce strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We collaborate with trusted third-party service providers who help us operate our platform, handle payments, send emails, and deliver customer support. These providers have access only to information necessary for their specific services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If Form & Flow School undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you by email and explain any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or a government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal information, and we will comply unless we have legitimate reasons to retain it for legal, fraud prevention, or business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You may unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential notices about your account and course enrollment.

Cookie Management

Most browsers let you manage cookies through their settings. You can choose to accept all cookies, block certain types, or receive prompts before cookies are stored. Blocking essential cookies may impact site functionality.

Data Security and Retention

We implement robust security measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security assessments, and access controls. We apply industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to deliver our services, meet legal obligations, or resolve disputes. Account details are typically retained for three years after closure, while course progress data may be kept for up to seven years for educational record purposes.

International Transfers

While our primary operations occur in Canada, some service providers may process data in other countries. We ensure adequate protections through contractual safeguards and compliance with Canadian privacy law requirements for cross-border transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child’s information, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents may review any personal information we've collected from their child, request its deletion, and prevent further collection or use of their child’s information. We provide clear procedures for parents to exercise these rights.

If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in practices, technology, legal requirements, or other factors. We will inform you about significant changes via email or prominent notices on our website.

Minor updates may be posted without individual notification, so please review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

Your continued use of our platform after policy updates signifies your acceptance of the revised terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.